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Attendant Referral Specialist Posted on November 12, 2019

Resources for Independent Living
Position Summary for Attendant Referral Specialist

Hours: Full Time 30-40hrs/week
Salary: $14.00 - 16.00 DOE. plus medical, dental, 403b match.
Location: Sacramento

Description: The Attendant Referral Specialist will work under the direction of the Program Manager and will be part of a team of service providers who work with seniors and persons with all types of disabilities in Sacramento and Yolo Counties. The essential duties of the position include attendant registry enrollment, attendant registry placement, public education, outreach, information and referral, and collaboration/networking.

About Resources for Independent Living

ILCs believe the role of empowerment is key to the independence of a person with a disability. For many persons with disabilities, control has always been unavailable because of agencies "taking care of their needs." However, when one is empowered to live his or her own life, the consumer is more active, independent and able to be a vocal and productive member of society.

Job Responsibilities/Duties

• Interviews clients, consumers and family members to evaluate situations presented and determine the extent and need of long-term services and supports including transition and diversion.

• Takes a person-centered approach in assessing consumer needs to create short-term service plans, including Independent Consumer Plan (ICP) development and/or goals.

• Provides information, assistance, benefit analysis, and counseling to consumers as needed to evaluate services that may be available.

• Assist consumers as needed with appropriate follow up (e.g. tracking benefit changes, referral to outside resources) to ensure service needs/goals are met.

• Trains and supports consumers in self advocacy skills and efforts with a goal of independent self-advocacy and self-sufficiency.

• Responds to consumers, other service providers and/or community partners by answering and/or returning phone calls promptly and/or by following up with consumers in writing as needed.

Attendant Registry Enrollment
Interview, screen, and check references of personal assistants applying for the registry. Conduct follow-up phone inquiries and place qualified individuals on the registry. Manage attendant databases and collect statistics for reporting. Utilize QuickMatch to post screened attendants.

Attendant Placement
Place attendants with people with disabilities. Evaluate consumer needs, assist consumers and attendants in arranging schedules. Conduct follow-up inquires and resolve disputes and complaints from both attendants and consumers. Manage attendant databases and collect statistics for reporting. Utilize QuickMatch to match consumers with attendants.

Public Education
The Attendant Referral Specialist will inform individuals and organizations about the benefits of Attendant Referral services including success stories and do presentations to groups about how Attendant Services can aid individuals in achieving independence. Provide training on the QuickMatch registry.

Conduct activities focused on increasing the numbers of consumers utilizing services at the Marin Center for Independent Living. Inform community members on the QuickMatch registry.

Information and Referral
Information and referral regarding services available at RIL and other relevant agencies provided to consumers, consumer representatives or family members, community service providers, educators, employers, vendors, or others.

The Attendant Referral Specialist will build coalitions or collaborative partnerships designed to expand the participation of individuals with significant disabilities in community services and programs.

Required Education and Experience

2 years of experience working in the field of disability and/or B.A. in disability related field of study. The individual must know how to use Microsoft Windows and Microsoft Office programs.

Qualification Requirements

Team Player: Is aware and committed to accomplishing department and agency goals. Is respectful and works co-operatively with others. Is sensitive to the needs of other staff and consumers and behaves in a manner to improve the overall functioning of the agency.

Communication: Effectively communicates with consumers, community members, staff and management both in written and oral form. Listens carefully and ask questions appropriately to delineate issue(s) and empower consumer regarding options.

Problem Solving: The individual is able to define problems, collect and interpret data, establish facts, draw conclusions, and initiate resolutions. The individual understands the independent living philosophy and caries it out in their work, maximizing consumer participation. The individual is a role model advocate: works to overcome obstacles, promotes a positive attitude while brainstorming solutions and strategies. The individual initiates projects and works with minimal supervision.

Time Management: Thinks strategically, prioritizes competing demands, multi tasks when necessary and plans ahead. Completes work within deadlines, completes consumer goals in a timely fashion including follow-up to assure the goals undertaken are accomplished quickly.

Preferred Qualifications

Personal experience with a disability

Experience working with people with disabilities

2 years experience using or managing Attendant Referral registries

Fluency in minority language(s) or American Sign Language

Knowledge of Independent Living Movement

How to Apply

Please submit your cover letter, resume, and three professional references to jobs@ril-sacramento.org by Friday November 22nd at 5pm.

This job posting was added on November 12, 2019